Terms & Conditions

Last updated: 27 February 2026

1. About Us

This website is operated by MSF Easy Solutions Ltd, a company registered in the United Kingdom and authorised and regulated by the Financial Conduct Authority (FCA) as a Claims Management Company.

📧 Contact: info@msfeasysolution.co.uk

2. Our Services

We provide claims management services and may refer your case to a panel solicitor who specialises in the relevant area of law. If your case is accepted, the solicitor may act on a No Win, No Fee basis. Full details of terms, conditions, and any applicable fees will be provided to you before you sign any agreement.

You are not required to use a Claims Management Company to pursue your claim — you may present your claim directly to the relevant organisation or escalate to the appropriate Ombudsman service free of charge.

3. Website Use

By using this website, you agree to:

Use it for lawful purposes only
Not provide false or misleading information

Not attempt to disrupt or misuse the site

All information on this website is provided for general guidance only and does not constitute legal advice. While we make reasonable efforts to keep content accurate and up to date, we do not guarantee its completeness or reliability.

4. Fees and Charges

If you are referred to a solicitor, they may operate under a No Win, No Fee agreement. Fees are only payable if your claim is successful. The solicitor will explain these terms clearly before you sign any contract. We may receive a fee or commission for referring your case to a solicitor.

5. Your Responsibilities

By submitting an enquiry or claim through our website, you confirm that:

All information you provide is accurate and truthful
You are the rightful person entitled to pursue the claim

You will cooperate fully with the solicitor handling your case (if applicable)

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of MSF Easy Solutions Ltd or our licensors. You may not copy, reproduce, or distribute content without prior written consent.

7. Limitation of Liability

We are not liable for any loss, damage, or expenses incurred from your use of this website or reliance on its information. Our responsibility is limited to referring potential claims to our panel solicitors. The solicitor handling your case will provide their own terms and conditions.

8. Complaints

We are committed to providing excellent service. If you are unhappy, please contact us at: info@msfeasysolution.co.uk

If you remain dissatisfied, you may escalate your complaint to the Financial Ombudsman Service free of charge.

9. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

⚖️ Important Information: You are not required to use a Claims Management Company to pursue a claim. You may submit a complaint directly to the relevant organisation or the appropriate Ombudsman service free of charge.

Important Information

You are not required to use a claims management company. You can pursue a claim yourself for free with the Financial Ombudsman Service.

No Win, No Fee

If your claim is unsuccessful, you will not pay our fees. If your claim is successful, a fee will apply which is typically 25% of the compensation recovered (including VAT). This may vary depending on your individual circumstances. Cancellation fees may also apply if you cancel after the cooling-off period – full details will be provided before you sign any agreement.

Specialist housing disrepair claims, we help tenants across the UK claim compensation for poor living conditions.

Our Services

MSF Easy Solutions Ltd acts as an introducer for potential clients to UK legal professionals or Claims Management Companies who are authorised and regulated by the Financial Conduct Authority (FCA). We may receive a fee from our partners for any introductions we make. We do not charge you for using our service.

The Housing Team is a trading style of MSF Easy Solutions Ltd.

MSF Easy Solutions Ltd is registered in England and Wales at 131 Market St, Hyde, SK14 1HG.

Company Registration Number: 06457099.

Authorised and regulated by the Financial Conduct Authority (FCA).

Firm Reference Number: 835349.