Cookie Policy

Last updated: 27 February 2026

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us provide you with a better browsing experience, understand how our website is used, and deliver more relevant advertising.

Types of Cookies We Use

Essential Cookies: Required for the basic operation of our website (e.g. enabling form submissions, security, and navigation).
Analytics Cookies: Used to understand how visitors use our website, including which pages are visited most often. We use Google Analytics to help us improve performance.
Advertising Cookies: Set by third-party platforms such as Facebook, Google Ads, and TikTok to deliver targeted ads and measure campaign performance.
Call Tracking Cookies: Help us connect incoming calls to the marketing campaigns that generated them, allowing us to improve service quality.

Email & Newsletter Cookies: Track engagement with email campaigns and signup forms to ensure relevant communication.

Managing Cookies

When you first visit our website, you will see a cookie consent banner giving you the option to accept or reject non-essential cookies. You can change your preferences at any time.

You can also control cookies through your browser settings by blocking, deleting, or disabling them. Please note that blocking essential cookies may affect website functionality.

Third-Party Cookies

Some cookies are set by third-party services we use, such as Google Analytics, Facebook, and TikTok. These providers may use cookies to track your activity across websites. For more details, please see their privacy and cookie policies.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. Any updates will be published on this page with the revised date.

Important Information

You are not required to use a claims management company. You can pursue a claim yourself for free with the Financial Ombudsman Service.

No Win, No Fee

If your claim is unsuccessful, you will not pay our fees. If your claim is successful, a fee will apply which is typically 25% of the compensation recovered (including VAT). This may vary depending on your individual circumstances. Cancellation fees may also apply if you cancel after the cooling-off period – full details will be provided before you sign any agreement.

Specialist housing disrepair claims, we help tenants across the UK claim compensation for poor living conditions.

Our Services

MSF Easy Solutions Ltd acts as an introducer for potential clients to UK legal professionals or Claims Management Companies who are authorised and regulated by the Financial Conduct Authority (FCA). We may receive a fee from our partners for any introductions we make. We do not charge you for using our service.

The Housing Team is a trading style of MSF Easy Solutions Ltd.

MSF Easy Solutions Ltd is registered in England and Wales at 131 Market St, Hyde, SK14 1HG.

Company Registration Number: 06457099.

Authorised and regulated by the Financial Conduct Authority (FCA).

Firm Reference Number: 835349.