Get The Compensation
You Deserve Today
Don't suffer in silence. If your landlord has neglected their responsibilities, you could be entitled to £1,000s in compensation plus free repairs.
No, the council or housing association will not evict you or throw you out for making a claim. Thousands of tenants across the UK have successfully made claims while also escalating repairs on their property at the same time.
What Problems Can You Claim For?
Housing disrepair claims aren't just about fixing broken homes — they're about making sure you and your family are safe, healthy, and properly compensated for the impact poor living conditions have had on your life.
Mould & Damp
Black mould, condensation, and damp patches that can trigger serious health issues.
Leaks & Flooding
Water damage from roof leaks, burst pipes, or poor drainage.
Cracked Walls & Structural Damage
Dangerous cracks that weaken the safety and stability of your home.
Pests & Vermin
Infestations of rats, mice, cockroaches, or other harmful pests.
Boiler & Heating Problems
No heating, no hot water, faulty boilers, or inadequate systems.
Other Serious Disrepair
Electrical faults, broken windows & doors, unsafe appliances, and general hazards that put you at risk.
How Disrepair Affects Your Life
These issues can do more than damage your property — they can seriously disrupt your wellbeing:
Know Your Rights
Landlords must carry out repairs within a reasonable timeframe (usually 3 months or less — urgent problems should be fixed much faster).
You have the right to claim compensation if repairs are ignored or delayed.
How We Work
Our proven 4-step process ensures you get the maximum compensation for your housing disrepair claim
Free Consultation
We'll provide a free, no-obligation consultation to check if you may have a valid housing disrepair claim.
Evidence Gathering
If you wish to proceed, we'll help you gather the key information (such as photos and reports) before passing your case to a panel solicitor.
Solicitor Review
A regulated solicitor will handle all legal proceedings, communications, and negotiations with your landlord or housing association.
Compensation & Repairs
If your claim is successful, you may receive compensation and your landlord will be required to complete the necessary repairs.
Do You Qualify?
Check if you meet the essential criteria and take our quick qualification check
Essential Criteria
To make a successful housing disrepair claim, you need to meet these essential criteria:
You still live in the property
Claims must be made while you're a tenant
The issue is still unresolved
Landlord hasn't properly repaired it
Your rent is up to date
You must not be in arrears
The Housing Ombudsman
The Housing Ombudsman is an independent service that helps tenants resolve housing complaints for free, without going to court.
You can contact the Ombudsman directly about housing disrepair.
If you prefer, we can introduce you to a regulated solicitor who may handle your case. Solicitors may charge a fee if your claim is successful, and this will be explained before you decide to proceed.
The Housing Team acts only as an introducer and does not provide legal advice
Quick Qualification Check
Get started with our simple form to see if you qualify for compensation